Privacy statement

1. We process personal data (data that directly or indirectly identify natural persons) that we receive as part of the contract relationship from you or third parties involved or from interested parties (rent or purchase of real estate) or that we collect ourselves. NOBILIS ESTATE AG, Alpenstrasse 12, CH-6302 Zug, Switzerland is responsible for the processing of personal data described in this privacy policy.

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2. You or the persons concerned provide us with some of the personal data yourself when you or they contact us by e-mail or telephone and inquire about our services. This includes, for example, name and contact details as well as information about real estate. We also process personal data that we receive in our correspondence with third parties (in particular interested parties, authorities, notary offices, banks and insurance companies and their employees or other contact persons) as part of contract relationships. We also collect some personal data ourselves, e.g. from public registers, land registers or on websites.

3. We process the mentioned types of personal data primarily to provide, document and bill our services.

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4. We also process the contact details of customers or interested parties or their employees or other contact persons for marketing purposes (using any means of communication such as e-mail, social media, post or telephone) to provide information about publications, events, news, services that may be of interest.

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5. To achieve the purposes described in this privacy policy, it may be necessary for us to share personal data with the following categories of recipients: external service providers, notary offices, banks or insurance companies, as well as authorities and courts.

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6. We process personal data in our area of responsibility in Switzerland. However, we may transfer the personal data to recipients who in turn process the personal data in other countries, including those that do not guarantee a level of data protection comparable to Swiss law. We will only do the latter based on consent or standard contractual clauses, or if it is necessary to fulfill a contract.

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7. This website uses features of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. Here, the website operator receives various usage data, such as page views, length of stay, operating systems used and origin of the user. This data is summarized in a user ID and assigned to the respective device of the website visitor.

We can also use Google Analytics to record your mouse and scroll movements and clicks, among other things. Google Analytics also uses various modelling approaches to supplement the collected data sets and uses machine learning technologies in data analysis.

Google Analytics uses technologies that enable the user to be recognized for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG. The consent can be withdrawn at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. For more information, please contact the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

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8. We use Mailchimp from The Rocket Science Group in Georgia/USA to send our newsletter. For this purpose, we share your email address with Mailchimp. Mailchimp is the recipient of this personal data and acts as an order processor for us as far as sending our newsletter is concerned. In addition, Mailchimp collects the following personal data using cookies and other tracking methods: information about your device (IP address, device information, operating system, browser ID, information about the application you use to read your emails, and other information about hardware and Internet connection. Usage data is also collected, such as date and time, when you opened the email, and browsing activity. Mailchimp needs this data to ensure the security and reliability of the systems, compliance with the terms of use, and to prevent misuse. This is in Mailchimp's legitimate interest and serves to execute the contract. Mailchimp also evaluates performance data, such as email delivery statistics and other communication data. This information is used to compile usage and performance statistics of the services. Mailchimp also collects information about you from other sources. In an unspecified period and scope, personal data is collected via social media and other third-party data providers. We have no influence on this process. For more information on objection and removal options against Mailchimp, please visit: https://mailchimp.com/legal/privacy/#3.PrivacyFor_contacts. Mailchimp has implemented compliance measures for international data transfers. These measures are based on EU Standard Contractual Clauses (SCCs). For more information, visit: https://mailchimp.com/legal/data-processing-addendum/

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9. We only store personal data for as long as is necessary to process the contract, as long as there is a legal storage and documentation obligation, or we have an overriding private or public interest in doing so. We take proportionate and reasonable precautions to protect personal data from loss, unauthorised alteration or unauthorised access by third parties.

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10. Please note that we use external IT service providers and cloud providers with servers in Switzerland as part of order processing. We then use certain IT services and means of communication, which may involve data security risks (e.g. e-mail, video conferences). It is your responsibility to inform us of your request for special safety measures.

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11. We have a legitimate interest in processing personal data in accordance with the stated purposes. Some processing is also necessary so that we can fulfill our contractual obligations to you or our legal obligations (e.g. storage obligations).

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12. In particular, data subjects have the right to access the personal data stored about them and the purpose of data processing, the right to correct and delete or restrict the processing of their personal data, the right to object to processing, the right to appeal to a competent supervisory authority (Federal Data Protection and Information Officer) and to data transmission/portability. However, please note that there are prerequisites and exceptions to these rights. To the extent permitted or required by law, we may deny requests to exercise these rights. For example, we may or must store or otherwise process the personal data for legal reasons despite a request to delete the personal data or restrict processing.

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13. No consent to the privacy policy from customers or interested parties, their employees or other contact persons is required. The privacy policy only provides information about the type, scope and purpose of the use of personal data by Nobilis Estate AG. We reserve the right to unilaterally change the content of the above privacy policy at any time and without notice. It is therefore recommended that you regularly consult the privacy policy on our website.

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14. If you have any questions or if you or your employees or other contact persons would like to exercise your or their data protection rights, please contact us via desk@nobilis-estate.com.